Insite Solutions ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service).

Use of Insite Solutions Service constitutes acceptance and agreement to Insite Solutions's TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of Insite Solutions. Subscriber understands that change to the TOS by the Company shall not be grounds for early contract termination or non-payment.

This Agreement shall be construed in all respects in accordance with the laws of the jurisdiction of Amritsar (Punjab) India.

1. Disclosure to Law Enforcement: The TOS specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition Insite Solutions shall have the right to terminate all service set forth in this Agreement.

2. Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

3. Payment: Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the year for that year's service.

4. Refund and Disputes: All payments to Insite Solutions are NON-REFUNDABLE.

5. Failure to Pay: The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

6. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

7. New Domain Accounts: All new webhosting accounts involving new domains will be set up and entered into our DNS servers within same days. Due to unforeseen complications, however, this process may sometimes require up to 2 business days. If the new domain is registered by the account holder, there will be no handling fee. 

8. Transfer of Domains: New webhosting accounts which involve the transfer of a domain from another provider to Insite Solutions will require a minimum of seven (7) days to be set up and entered into our DNS servers. Due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take. 

9. Support Boundaries: Insite Solutions, provides technical support to our subscribers  We limit our technical support to our area of expertise. The following is our guidelines when providing support: Insite Solutions provides support related to your server or virtual site physical functioning. Insite Solutions does not offer tech support for application specific issues such as cgi programming, html or any other such issue. Insite Solutions does not provide technical support for YOUR customers.

10. SPAM and Unsolicited Commercial Email (UCE): Insite Solutions takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Insite Solutions may not use or permit others to use our network to transact in UCE. Customers of Insite Solutions may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. In addition, it is not acceptable to transmit bulk email through remote SOCKS, HTTP or other similar proxies who in turn make a SMTP (TCP port 25) connection to the destination mail servers. This technique may result in account suspension or termination. Violations of this policy carry severe penalties, including termination of service. In order to prevent unnecessary blacklisting due to spam we reserve the right to occasionally sample bulk email being sent from servers.
    
    

    1. Violation of Insite Solutions's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Insite Solutions will initiate an immediate investigation (within 48 hours of notification). During the investigation, Insite Solutions may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Insite Solutions may, at its sole discretion, restrict, suspend or terminate customer's account. Further, Insite Solutions reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Insite Solutions will notify law enforcement officials if the violation is believed to be a criminal offense.
       

    2. First violations of this policy will result in an "Administrative Fee" of Rs. 5000 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of Rs. 10000 and immediate termination of your account. PLEASE, DO NOT SPAM from your account.
       

    3. As our Customers are ultimately responsible for the actions of their clients over the Insite Solutions network, it is advisable that Customers develop a similar, or stricter, policy for their clients.

    
    IMPORTANT NOTICE:
    BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.
    
    

11. Network
    

    1. Bandwidth and Disk Usage: Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). Insite Solutions will monitor Customer's bandwidth and disk usage. Insite Solutions shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in Insite Solutions's sole and absolute discretion. If Insite Solutions takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. 

    2. System and Network Security: Users are prohibited from violating or attempting to violate the security of the Insite Solutions Network. Violations of system or network security may result in civil or criminal liability. Insite Solutions will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:
       
       

       1. Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.
          

       2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
          

       3. Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".
          

       4. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
          

       5. Taking any action in order to obtain services to which such User is not entitled.

12. Notification of Violation:
    

    1. Insite Solutions is under no duty to look at each customer's or user's activities to determine if a violation of the TOS has occurred.

    2. First violation: Any User, which Insite Solutions determines to have violated any element of this TOS, shall receive an email, warning them of the violation. The service may be subject at Insite Solutions's discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.

    3. Second Violation: Users that Insite Solutions determines to have committed a second violation of any element of this TOS shall be subject to immediate suspension or termination of service without further notice.

    4. We reserve the right, to drop the section of IP space involved in Spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network, or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.

13. Suspension of Service or Cancellation: Insite Solutions reserves the right to suspend network access to any customer if in the judgment of the Insite Solutions network administrators the customer's server is the source or target of the violation of any of the other terms of the TOS or for any other reason which Insite Solutions chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.

14. Insite Solutions reserves the right to amend its policies at any time. All Sub-Networks, resellers and managed servers of Insite Solutions must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

15. Indemnification: Insite Solutions wishes to emphasize that in agreeing to the Insite Solutions Terms of Service (ToS), customer indemnifies Insite Solutions for any violation of the Terms of Service (ToS) that results in loss to Insite Solutions or the bringing of any claim against Insite Solutions by any third-party. This means that if Insite Solutions is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against Insite Solutions, plus all costs and attorney's fees.

16. Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.
    

    1. A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.

    2. Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.

    3. Insite Solutions takes no responsibility for any material input by others and not posted to the Insite Solutions Network by Insite Solutions. Insite Solutions is not responsible for the content of any other websites linked to the Insite Solutions Network; links are provided as Internet navigation tools only. Insite Solutions disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

    4. Insite Solutions is not responsible for any damages your business may suffer. Insite Solutions does not make implied or written warranties for any of our services. Insite Solutions denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Insite Solutions.

    5. It is absolutely forbidden to host pornographic content or IRC servers on Virtual Server Accounts. Virtual Server Accounts found hosting this material will be subject to immediate cancellation without refund.
       

17. Denial of Service: We reserve the right to refuse service to anyone at any time for any reason.